Delivery conditions

Delivery conditions and delivery costs
We ship climate-neutral and plastic-free via standart DHL Paket GOGREEN. The shipping costs result from the country of delivery and the value of goods. They are automatically calculated in the payment process at checkout and offered as follows:

 

- Germany (delivery time 1-5 business days):

  • 3,95 €
    From 49 € order value: Free! (After deducting all discounts. Value does not include online gift card purchases).

- EU (delivery time 5-10 business days): Belgium, Bulgaria, Austria, Czech Republic, Denmark, France, Finland, Luxembourg, Greece, Croatia, Netherlands, Poland, Monaco, Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican City, Ireland, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Estonia:

  • 7,95 €

Zone 1 NON-EU (delivery time 5-10 business days): Switzerland, Liechtenstein, United Kingdom:

  • 10,95 €

 - Zone 2 NON-EU (delivery time 7-14 business days): Albania, Bosnia and Herzegovina, Greenland, Iceland, Montenegro, Norway, Republic of Moldova, Serbia, Ukraine, Belarus, Macedonia: 

  • 20,95 € 

Zone  3  NON-EU (delivery time 7-14 business days):

Turkey, Algiers, Egypt, Libya, Georgia, Lebanon, Israel, Morocco, Russian Federation, Tunisia, Kosovo:

  • 29,95 €

 We can also ship to countries not listed here by prior arrangement.

- Important: 

If the delivery is correctly sent, but not received by the customer and/or picked up at a station in the time specified by the courier, redelivery will be made at the customer’s expense at standard prices. This also applies to deliveries that are not handed over by the courier due to typing errors in the recipient address field. Therefore, please make sure that your name and address are entered correctly and without any errors every time you place an order. Thank you!